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Help & Troubleshooting

You're facing difficulties with setting up Veyon? Ask away!

984 Topics 2.6k Posts
  • Veyon locks, reboots or stops all computers at once

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    Hi @SamGreff

    theoretically you can omit the master computer from the configuration with the drawback that auto-discovery of current room will not work. In your case you can enable the setting "Hide local computer" in the Master configuration page in Veyon Configurator. This should hide the master computer while functioning regularly.

  • Master Disconnects from LAN and have to reboot all student PC's

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    OK I'll have a look whether we can improve the connection timeout settings.

  • Signal Lag

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    Problem #1.
    If they are on the same network, then try disabling your firewall.
    If the connection is successful, try to open ports
    Problem #2.
    Check energy settings to try to solve the sleep mode, it could be an option

  • Global User Configuration (for Veyon Master)

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    Thanks for fixing that in a future release.

    The message box shouldn't be a problem (and could be a indicator that it works). Custom positions is not that important - to fix the zoom level will be enough.