Help & Troubleshooting

• P

  Best way to update Veyon ?
  • patdu59  

  1
  0
  Votes
  1
  Posts
  3
  Views

  No one has replied

• J

  Windows 10 clients wont connect
  • joel.derthe  

  4
  0
  Votes
  4
  Posts
  41
  Views

  J

  hi, after ten days of production with realease 4.1.8 I confirm that the problem is well solved. I even see an improvement in the responsiveness of access control on all plateforms. Thank you so much. Regards.
• Z

  ubuntu 18.04 wowlan issue
  • z2228391  

  3
  0
  Votes
  3
  Posts
  16
  Views

  J

  Hi, I can bring a little feedback on the wake on lan, It is necessary to check in the bios of the computer the activation of the wake on lan. This setting is different depending on the motherboard. This setting is usually found in the power management menu and is often disabled by default for security reasons. This parameter is sometimes hidden under the name of power on by pci-e card. In the case where your network is segmented into VLANs and the master station is connected to a different VLAN of the students, check that your switch infrastructure propagates the magic packet between the two or more VLANs. A switch configuration will be necessary. In my case, i forward the port udp 9 to the student VLAN. In a first time adjusts and test your configuration in the same VLAN. Of course you also have to check the parameters of the network card under window or linux. Verify that your linux configuration is reboot persistent. Regards.
• R

  veyon+openldap remoteaccess ??
  • ryankim  

  1
  0
  Votes
  1
  Posts
  9
  Views

  No one has replied

• G

  Linux install without Master
  • gioni  

  2
  0
  Votes
  2
  Posts
  14
  Views

  

  Hi @gioni this is currently not possible but you can simply remove /usr/bin/veyon-master after installation. Best regards Tobias
• E

  Window and Linux
  • Elenitis  

  3
  0
  Votes
  3
  Posts
  36
  Views

  E

  Hi, I was trying with the key file authentication, but student's computer doesn't show. Should I use the logon authentication? When installing Veyon in lynux, the box to indicate the program is being installed in a student's or a teacher's computer (master) doesn't show. I'm not familiar with lynux and I don't know if it's ok. Thanks
• T

  How to Install and Use Headphones?
  • Thomas Suhalim  

  2
  0
  Votes
  2
  Posts
  14
  Views

  

  Hi @Thomas-Suhalim unfortunately this is currently not supported by Veyon. We might add this in Veyon 5 in 2020 but can't make any promises yet. Best regards Tobias
• T

  Installation problems
  • Tuisku  

  3
  0
  Votes
  3
  Posts
  58
  Views

  T

  I tried - but it doesn't recognize the client computers, I was told that there should be 3 programs - in the teacher computer I only get the first one
• C

  Limiting student options, etc.
  • Cowbg  

  1
  0
  Votes
  1
  Posts
  15
  Views

  No one has replied

• G

  Difficult connection
  • Guenos  

  4
  0
  Votes
  4
  Posts
  44
  Views

  G

  Hi, It works better but sometimes I do not have access it takes me time to start by control or the opposite "to see at a distance" and it works. Sometimes I need to restart the software and allow the screen time to appear. Where does the problem comes from ?   Of course, It's better than without address MAC. Thank you
• O

  Lock all screens with python
  • ozbey  

  1
  0
  Votes
  1
  Posts
  11
  Views

  No one has replied

• C

  LDAP fixed base DN errors
  • countzero  

  2
  0
  Votes
  2
  Posts
  17
  Views

  

  Hello @countzero first of all welcome to Veyon and thanks for testing! Regarding your issues: have you used a previous version of Veyon and if so, did a fixed base DN work in these versions? To further investigate this issue we'd need more information. Could you please try to set the log level to "Debug", restart Veyon Configurator and perform the steps again leading to the described behaviour? You should then find many lines prefixed with "[DEBUG][LDAP]" in %TEMP%/VeyonConfigurator.log which could indicate possible problems in Veyon. If possible post them here or send me a PM with the details. The LDAP Pro plugin will be an additional closed-source plugin similar to LDAP Basic but with more features such as multi-domain/site support. We'll publish a blog post on it soon. Veyon itself will always remain open source software.
• T

  Upgrade from iTalc to Veyon 4.1.7, screen refresh it's just unusable now
  • Tarloth  

  4
  0
  Votes
  4
  Posts
  46
  Views

  T

  Hi Tobias: Thanks for your answer. I use 12 computers and the bandwidth not exceed 5Mb in the worst case, all processors in the master runs below 1%. Changing the screen update not affect the behavior. Unfortunately I need to downgrade to iTalc, veyon it's unusable for me. Edit: I install iTalc again and works ok. If I change parameters can't reply de Veyon behavior but if I choose iTalk demo internal server everything work slowest. Maybe this can help you to detect the problem.
• B

  WOL and shutdown Windows PCs remotely from Raspbian
  • bacsom  

  7
  0
  Votes
  7
  Posts
  532
  Views

  B

  That is unfortunate I think powering off computers automatically at the end of the workday would be a very useful addition. Especially nowadays, when saving electricity is a priority.
• I

  Can´t use Veyon on Laptops
  • iktAni  

  3
  0
  Votes
  3
  Posts
  24
  Views

  I

  @tobydox Hi! I tried both, logon and keyfile, but nothing happened. I also checked if the service was running and it was. Actually it works when I install it at home in my laptop. The problem is only at school and only with the laptops I also checked the firewall and Veyon is accepted.
• Z

  Issue with users home on NFS with rootsquash option
  • zeltron80  

  12
  0
  Votes
  12
  Posts
  61
  Views

  Z

  @tobydox No problem, you can't be on dev and forum at the same time Your job is really helpful for a lot of people, thanks for that. I'd like to be more useful here on the forum, but not "good" enough yet with veyon to help much people. Regards ET
• Z

  Ubuntu 18-04 : no veyon service when user logs in
  • zeltron80  

  6
  0
  Votes
  6
  Posts
  55
  Views

  

  Sorry for the confusion. Even though the figures at http://docs.veyon.io/en/latest/admin/introduction.html#components are outdated the information below are up to date and should give you an idea of the involved processes. Do you still have questions regarding the processes?
• N

  AD Configuration
  • ngranville  

  2
  0
  Votes
  2
  Posts
  73
  Views

  

  @ngranville: not sure if this is what you're searching for but we'll provide the LDAP Pro plugin on a commercial base very soon. This plugin allows to use multiple AD servers or object trees. If your locations (buildings, floors, rooms etc.) are organized hierarchical in your directory LDAP Pro will make them available in a real tree view in Veyon Master as well. If you're interested in joining the beta testing program for the plugin you can contact me by email: tobydox@veyon.io.
• N

  Veyon Service not running automatically !
  • niyas  

  2
  0
  Votes
  2
  Posts
  39
  Views

  

  Which specific version of Windows 10 are you using? Are you using computers in an ActiveDirectory?
• I

  trouble import keys
  • IT-0441992b  

  2
  0
  Votes
  2
  Posts
  19
  Views

  

  Hello @IT-0441992b you're right in that the manual is not clear enough here. I just added a note at http://docs.veyon.io/en/latest/admin/cli.html#authentication-key-management - in your case you'd need to run "%ProgramFiles%\Veyon\veyon-ctl.exe" authkeys import LYCEE/public %source%\LYCEE_public_key.pem (use veyon-cli for Veyon 4.2). I hope that helps! Best regards