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Help & Troubleshooting

1.1k Topics 2.8k Posts

You're facing difficulties with setting up Veyon? Ask away!

  • PC names not working (ping does)

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    I had the same problem. You need to check another setting in the DHCP. In windows server, in your DHCP, select your scope and go to the properties. Select the DNS tab and activate the dynamic update DNS with this setting: Always update PTR and A DNS. On Veyon, you can use the computer's names without IP address. (i don't use DNS suffix) (Same thing in french) J'ai eu le même problème, tu auras besoin de vérifier les paramètres du DHCP. Sur Windows server, dans la console DHCP, sélectionne ton étendue et va sur les propriétés. Choisis l'onglet DNS et active les mises à jour dynamiques DNS avec les paramètres: Toujours mettre à jour dynamiquement les enregistrements PTR et A DNS. Sur Veyon, tu peux utiliser les noms des ordinateurs sans les adresses IP (je n'utilise pas le suffixe DNS) Yohann
  • Veyon - Dual Monitor Mode

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    Any movement on this? My students have figured out to move their non-school windows to their second screen... I'm using v. 4.1.5 We have the dual screen box checked in the configurator. TomT
  • Remote control and indicators

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  • veyon-ctl networkobjects import bug ?

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  • Veyon Latency on Presentation Mode

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  • Services not working collectively

    services rooms terminals
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  • veyon not working puppy linux Tahrpup 6.0.5?

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    I have successfully installed it but when I click veyon master or configurator nothing happens What is the solution?
  • Shift Key not working

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    Thanks for providing the investigations and sharing the workaround! While scrutinizing the issue I spotted a problem in the build system leading to relevant x11vnc features such as the keyboard extension not being enabled at compile time. This will be fixed in 4.1.6.
  • Remote login?

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    Unfortunately we have to postpone this feature in order to get everything else done for 4.2.
  • Cursor change while using demo

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    Welcome to Veyon! Unfortunately it's currently not possible. We could implement this through professional services. Please contact support@veyon.io this could be an option for you.
  • Is access control working?

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    Restricting access to a group such as teacher is the way to go so there seems to be a problem with the system or Veyon configuration. I assume the teacher users are member of a teacher group on both master and all client computers? Can you run getent group teacher and post the output here?
  • I can't cross compile for windows

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    Please switch to the 4.1 branch or install cyrus-sasl-mingw-w64.
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    Have you solved the problem by now? Please see https://docs.veyon.io/en/latest/admin/configuration.html#authentication for more information on how to set up authentication in Veyon.
  • Dienst Probleme

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    Ich arbeite mit windows 7 64bit
  • Ldap auth issue with veyon-master on Ubuntu 16.04

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    Hi Tobias, I just described a similar issue here: [https://github.com/veyon/veyon/issues/455](link url) Thanks in advance, Julius
  • LDAP auth issue with veyon 4.1.4.0-win64

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    Ok, As this rooms PCs are windows PCs, joined to an Active Directory, I used AD, and auth works fine (because my organization's AD master did it with me). I guess I needed some more configuration in env and advanced parameters to make it work. I didn't have to do that with linux, as my PCs were LDAP auth based, and in access control, I just had to choose "default (local groups and users)", and not LDAP, as I have to with AD joined windows PCs. I didn't test further ldap conf, as I finally don't need it Answer this post could help other people with the same question, though
  • Integration tests LDAP fails

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    Below you can find the config output (I changed domain settings: BaseDN, BindDN, BindPassword and ServerHost): { "AccessControl": { "AccessControlRulesProcessingEnabled": "false", "AccessRestrictedToUserGroups": "false", "AuthorizedUserGroups": [ ], "DomainGroupsEnabled": true, "UserGroupsBackend": "{6f0a491e-c1c6-4338-8244-f823b0bf8670}" }, "Authentication": { "Method": 0, "PrivateKeyBaseDir": "%GLOBALAPPDATA%\keys\private", "PublicKeyBaseDir": "%GLOBALAPPDATA%\keys\public" }, "BuiltinDirectory": { "NetworkObjects": { "JsonStoreArray": [ ] } }, "Core": { "InstallationID": "dfa175a6-76ee-4967-8d40-eb4d56737502", "PluginVersions": { "JsonStoreObject": { "{14bacaaa-ebe5-449c-b881-5b382f952571}": "1.1", "{1b08265b-348f-4978-acaa-45d4f6b90bd9}": "1.1", "{1baa01e0-02d6-4494-a766-788f5b225991}": "1.1", "{1bdb0d1c-f8eb-4d21-a093-d555a10f3975}": "1.1", "{2917cdeb-ac13-4099-8715-20368254a367}": "1.1", "{2ad98ccb-e9a5-43ef-8c4c-876ac5efbcb1}": "1.1", "{387a0c43-1355-4ff6-9e1f-d098e9ce5127}": "1.1", "{39d7a07f-94db-4912-aa1a-c4df8aee3879}": "1.1", "{4122e8ca-b617-4e36-b851-8e050ed2d82e}": "1.1", "{4790bad8-4c56-40d5-8361-099a68f0c24b}": "1.1", "{67dfc1c1-8f37-4539-a298-16e74e34fd8b}": "1.1", "{6f0a491e-c1c6-4338-8244-f823b0bf8670}": "1.1", "{85f6c631-e75a-4c78-8cb2-a7f3f502015a}": "1.1", "{8ae6668b-9c12-4b29-9bfc-ff89f6604164}": "1.1", "{a54ee018-42bf-4569-90c7-0d8470125ccf}": "1.1", "{b47bcae0-24ff-4bf5-869c-484d64af5c4c}": "1.1", "{ee322521-f4fb-482d-b082-82a79003afa7}": "1.1" } } }, "Demo": { "FramebufferUpdateInterval": "100", "KeyFrameInterval": "10", "MemoryLimit": "128" }, "Directories": { "Screenshots": "%APPDATA%\Screenshots", "UserConfiguration": "%APPDATA%\Config" }, "ExternalVncServer": { "ServerPort": "5900" }, "LDAP": { "BaseDN": "DC=mydomain,DC=local", "BindDN": "mydomain\Veyon", "BindPassword": "passwordxxx", "ComputerGroupTree": "", "ComputerHostNameAsFQDN": "false", "ComputerHostNameAttribute": "cn", "ComputerRoomMembersByContainer": "true", "ComputerTree": "OU=PcLokalen", "GroupMemberAttribute": "memberOf", "GroupTree": "OU=Leerkrachten", "QueryNamingContext": "false", "RecursiveSearchOperations": "true", "ServerHost": "mydomain.local", "ServerPort": "389", "UseBindCredentials": "true", "UserLoginAttribute": "sAMAccountName", "UserTree": "OU=Leerkrachten" }, "Logging": { "LogFileDirectory": "$TEMP", "LogFileRotationCount": 10, "LogFileRotationEnabled": false, "LogFileSizeLimit": 100, "LogFileSizeLimitEnabled": false, "LogLevel": 4, "LogToStdErr": true, "LogToSystem": false }, "Master": { "ComputerMonitoringBackgroundColor": "#ffffff", "ComputerMonitoringUpdateInterval": 1000 }, "Network": { "DemoServerPort": 11400, "FeatureWorkerManagerPort": 11300, "FirewallExceptionEnabled": "1", "PrimaryServicePort": 11100, "VncServerPort": 11200 }, "NetworkObjectDirectory": { "UpdateInterval": 60 }, "Service": { "Autostart": true, "FailedAuthenticationNotifications": true, "HideTrayIcon": "true", "RemoteConnectionNotifications": false, "SoftwareSASEnabled": "1" }, "UI": { "ApplicationName": "", "Language": "English - American English (en_US)" }, "UltraVNC": { "CaptureLayeredWindows": "true", "Configured": "true", "LowAccuracy": "true", "PollFullScreen": "true" } }
  • Windows 10: Lock screen can be swiped away

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    Yes, there's a configuration: "Disable the Swipe Feature of Windows 10" For Windows 10 users with a touch-enabled device, it is possible to enter Task View by swiping left from the edge of the screen. To stop this from happening, you can disable this swipe feature by Windows group policy: Computer Configuration > Administrative Templates > Windows Components > Edge UI ("Rand-UI" in German versions)
  • Service Start/Stop Buttons Grayed Out(Linuxmint)

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    Using Linuxmint 19 Tara and XFCE desktop. I don't know what to examine but I uploaded the log files in my google drive, here is the link to it. veyon_logs.zip
  • Authentication failure

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    Welcome to Veyon! First of all please consult our troubleshooting guide at https://docs.veyon.io/en/latest/admin/troubleshooting.html Can you see thumbnails of the clients in Veyon Master?