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Help & Troubleshooting

You're facing difficulties with setting up Veyon? Ask away!

949 Topics 2.5k Posts
  • [resolved with 4.1.9 beta] Room configuration with AD

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    B

    Hi,

    yes I have changed the network object directory backend to "LDAP" !

    Best regards

  • Ignore some LDAP rooms

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    Z

    Hello and thanks

    Recursive search is active, but it is also needed because of the nesting of user groups and room groups.

    This is related to bugtracker https://github.com/veyon/veyon/issues/465 .
    The renaming is a working workaround for me. Pay attention to the alphabetical order of nested items in the LDAP tree.

    -workstations
    -- Workdepartment1
    ---- Room01
    ---- Room02
    -- Workdepartment2
    ---- Room03
    ---- Room04

    That's how it works for at the moment. 🙂

  • ERROR 1053 on the clients

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    T

    Which installation directory did you use for Veyon? Maybe some special characters with accents etc.? Can you try to set the log level in Veyon Configurator to "Debug" and look for VeyonService.log in C:\Windows\Temp?

  • Unable to connect to VNC server - Built-in VNC

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    T

    In order to connect to a client TCP port 11100 (Veyon Server) has to be accessible. 11200 is just the port of the internal VNC server which is used by Veyon Server internally only. Are you using a dedicated firewall or internet security software?

  • Authentication Error

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    T

    Hello, I suggest to increase the log level to "Debug" in Configurator, clearing log files and take a look at the log files on the affected clients (C:\Windows\Temp\VeyonServer.log) after opening Veyon Master on the teacher computer. You might find further information in the log files on what's going on and what causes the failure.

  • Remote Start Session

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    T

    Unfortunately Veyon 4.2 is already delayed and we did not manage to get this implemented 😞 We still try to get this done in Veyon 5.

  • Connect only through remote control selection (giving computer's IP)

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    T

    Did you configure Veyon to use IP addresses or hostnames? When using hostnames make sure your DNS setup is working properly, i.e. names can be resolved to IP addresses with regular DNS and not WINS/NETBIOS only.

  • Unable to access Laptop clients, no problem with desktops.

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    T

    Are you using logon authentication or key file authentication? If logon authentication, can you logon into Veyon Master application on a Windows 10 machine?

  • Opening a website

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    T

    As Veyon simply launches the default browser so you'll have to configure your system to use Chrome as the default browser.

  • Disable screen monotoring when a user from a specific group is logged on.

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    T

    Hello @herge
    you can achieve the desired behaviour by setting up access control rules and deploy the updated configuration to all clients. You'll have to define rules for explicitely granting access under certain conditions, i.e. "logged on user is member of group <students>".

  • Remote View or Remote Control

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    W

    Are you linking to Active Directory via LDAP or using the Authentication Keys?

  • This topic is deleted!

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    No one has replied
  • Installing Veyon on a Chromium machine

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    D

    For anyone who is needing to do this I figured it out:

    First enable google play Go to Google Play and install Crossover Have the windows 32bit installer ready Type random letters until it allows the install of an unlisted program Select Veyon and go to the installer The only setting you need to change is the directory to your documents folder.
  • 2/10 pcs stopped connecting to master

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    W

    On the ones that are not connecting have you verified that the Veyron service is running?

  • Wrong Pair ID

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    Z

    Not sure it is the same problem as the one I reported, but try to use IP address instead of computer name. I was able to fix all my connexion problems, even if I do not like depending on fixed ip addesses
    Nicolas

  • Windows 10 master and windows 7 students error

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    P

    Hello Tobias,

    I found where my problems were.
    I created 1 pair of keys for each computer room.
    On the supervisor (manager) I added all the private keys and only uses the one in the first position to log on to each of the posts.

    How can we tell her what private key to use?

    I do not know if I am very clear, sorry I am not English

    Thank you!

  • Lock image on logon screen

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    T

    Hello,

    this is currently not implemented as graphical interaction with the logon screen is technically difficult (due to security restrictions). Once Veyon 4.2 is finished we might have time to work on this again.

  • Veyon service autostart not working on windows10 laptops

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    T

    Thank you very much for your investigations for sharing your solution!

  • Export/import computer with cvs

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    T

    I suspect that there's problem with the placeholders which get evaluated as variables. You could try to use "%%room%%" (i.e. escape all percents by doubling them).

  • Extremely slow video in Windows (7) if Veyon Master (4.1.7) running

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    Phxantom16P

    Had this same issue. Not really suitable for displaying videos.