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Help & Troubleshooting

1.1k Topics 2.7k Posts

You're facing difficulties with setting up Veyon? Ask away!

  • Upgrade from 4.0.3 to 4.3.0?

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    The upgrade works with a caveat or two. On the Veyon Master machine, it lost all of the location and PC data. Having a .csv file on hand with that info made it almost painless to get them back. The "almost" is due to misinformation in the Veyon-Cli help information: veyon-cli.exe networkobjects help import show this as one of the examples: * Import simple CSV file to a single room: networkobjects import computers.csv location "Room 01" format "%name%;%host%;%mac%" The above is exactly what I needed to do but it gave an error saying it failed to parse line 1. With no additional info available, I presumed something was wrong with my file... "Does it need a header row?", "Are certain keywords needed in a header row?", and other questions like that came up. After a few experiments, none successful, I noticed the ";"s in the format section of the sample line - changing those to to ","s fixed the problem: networkobjects import computers.csv location "Room 01" format "%name%,%host%,%mac%" And for those wondering, a header row in the import file is seen as data, so a new PC is created using the info it contains. In the old config, I was using keys for authentication. The old keys still work, although I had to configure the Master and Clients to use key file authentication, as they both defaulted to logon auth. As I recall using the old keys may not have been possible back in the 4.1 days, which is what prompted my question here in the first place. It seems that if I'm remembering correctly, that has been addressed and fixed. So the short answer to my question is "Yes". I hope this helps some else down the road... ~bd
  • public key not the same from windows master to ubuntu client ...

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  • El servicio no inicia automático

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  • I can run iTalc but not Veyon

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    Hi, It is possible that the italk service in not uninstalled (conflict with veyon service) or another old vnc still running.
  • veyon + tigervnc-scraping-server (as external vnc server)

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    @clash Hi, I do experience the same issue with the standard VNC with windows 7 64bits since veyon 4.2.4 and now 4.3.0. Thank you
  • Is there a maximum limit of objects in OU?

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  • Veyon 4.3.0.0 win10 : issue with user's auth

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    Hi, If you're talking about tests in veyon-configurator : no, they don't. But the conf is exactly the same as in previous version (I used the same file, imported with veyon-cli). That's why I asked about what could have changed in veyon's way to interact with Active Directory between the two versions.
  • Master Freeze since 4.2.5

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    That's an interesting observation! Which version have you used before? It's likely caused by too much data being fetched from the LDAP/AD server, caused by either non-optimal LDAP settings in Veyon or too many computers in your directory which Veyon tries to load. Can you try to drop the settings for the MAC and/or hostname attribute?
  • Unable to access machines - Windows Home - no AD or LDAP

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    As indicated correctly you don't need AD or LDAP for Veyon to work. Using key files is the right solution here. Is the private key file readable by the user of the Veyon Master application? Maybe https://docs.veyon.io/en/latest/admin/troubleshooting.html#authentication-settings contains some additional hints for you. Are the key pair IDs identical on all computers?
  • Delete the internet pages

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    We recently completed the documentation (https://docs.veyon.io/en/latest/user/features.html#run-program) to include the information that you can simply move the mouse over the according item and press the Del key.
  • about lock students's screens

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    Please make sure the input Interception driver is installed properly. In doubt try to run "install.bat" from the "interception" subdirectory in the Veyon installation directory manually with administrative privileges.
  • Not connecting to any computer

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    Thanks for sharing the details which should help us solving your issue. Have you followed the troubleshooting guide at https://docs.veyon.io/en/latest/admin/troubleshooting.html#computers-can-t-be-accessed ? Is the port 11100 on a client device accessible from the master computer?
  • Remote PC power on.

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    Please check the Wake-on-LAN settings on the affected computers. If power on does not work, the computers are either in a different subnet where the Wake-on-LAN broadcasts are not received or Wake-on-LAN is not configured properly.
  • New to this. How do I log on?

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    Hi @dpoeriksen you have to enter the name and the password of a user which exists on every computer, i.e. a domain user. Alternatively set up key file documentation. See the manual at https://docs.veyon.io/en/latest/admin/configuration.html#authentication for details
  • Locking dual screen

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  • Can't execute demo mode

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  • Unable to integrate veyon with AD and unable to join computers

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  • Can't run Veyon 4.2.4 above installer in Windows Server 2016

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    @tobydox Hi again. Of course i did it but this is not the reason. Just now i found the solution. For anyone who will meet the same problem with Windows Server 2016, just disable Smart Screen. That's all. Thank you very much.
  • Losing connection due to IP address changing

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    Yes, you can use the Network Discovery add-on, see https://veyon.io/en/addons/#networkdiscovery for more information. You can simply download install the add-ons package matching your Veyon version and test the add-on.