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Help & Troubleshooting

You're facing difficulties with setting up Veyon? Ask away!

949 Topics 2.5k Posts
  • Problem "list all groups of a user" Veyon 4.1.4 x64

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    F

    Hello
    I launched a test in a room of my school and it seems to be OK
    thank you for your work
    some suggestions for devolppement: features of italc that were useful:
    when several rooms were set up, we could choose directly a room to display in one click,
    0_1539350202001_a7f416af-7c9f-4785-af01-d8aca106576a-image.png

    When a click held on a thumbnail image of a computer, an enlarged vision of the screen was proposed.
    Good luck and keep it up
    Fred

  • AD permissions

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    N

    Tested 4.1.4 still the same problem, when I click the test access button and type "asdf" so not a valid user I still get user has access to control master...

  • With veyon 4.1.3 on 32 bit Screen get Locked

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    T

    Can you please try version 4.1.4?

  • 4.1.3 client screen

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    R

    @tobydox
    In fullscreen Demo mode.
    Thnks for reply.

  • Freezing/Lag When Running Certain Applications

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    T

    It could be an issue with the builtin VNC server. You can try to disable the Enable capturing of layered windows option in the service / VNC server options. Altering the other options could be worth a try as well. Which update interval have you configured on the master side?

  • How many computer client with win 10 (maximum)?

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    T

    Yes there should be no limit if you have enough RAM, see http://docs.veyon.io/en/latest/admin/installation.html#hardware-and-software-requirements for details. If you encounter CPU usage issues you can increase the thumbnail update interval in the configuration.

  • Computers showing red and gray!

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    D

    So, to make sure I understand correctly, an incremental upgrade is ok? Like, I can install 4.1.3 to the master, but not to the clients and it will be ok? Does 4.1.3 need to ever be installed to the clients for any improvement?

    Thanks!

  • Authentication Error

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  • Uninstalling Veyon Corrupts Touchpad and Keyboard Drivers

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    K

    Hi everyone,

    It a painful, but i manage to get my keyboard back. It wasn't working in safe mode, I try the repair option, it took some times but my laptop is working again. I haven't get the chance to re-install Veyon on it because it start working just in time for class. I'll try to "clean" the laptop before trying to re-install Veyon.

    Thanks again for the help.

    3 hours later I can confirm that the laptop is working as a charm and I was able to install Veyon on it.

  • Reset after upgrade

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    K

    Hi Toby,

    Thanks for your reply, but I feel stupid, I was using the veyon-ctl command to reset config within a regular Command Prompt window ... (I still don't get why I need admin privilege when I'm already admin). Opening a Command Prompt as Administrator was what I've miss earlier to reset the config and push the new one.

    All your suggestion were done it was Windows that trick me (again)

    Sorry for the useless noise.

    and thanks again for your reply.

  • Intune office365

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    T

    You can use the silent installation method as described at https://docs.veyon.io/en/4.1/admin/installation.html#automated-installation-silent-installation

  • LDAP trees dont work

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  • Problems with power on (wake on lan) in veyon 4.1.1

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    P

    Still unable to solve the problem. it should be noted that this problem happens on windows 10

  • Broadcasting and Screen Lock

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    T

    Thanks for reporting this issue. We'll add the missing code for disabling power saving mechanisms.

  • Classrooms when using LDAP

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    T

    The same question has been answered at https://veyon.nodebb.com/topic/132/ldap-computers already 😉

  • Monitor Clients goto sleep in Fullscreen demo

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    T

    This is a known bug and discussed in https://veyon.nodebb.com/topic/100/broadcasting-and-screen-lock/7 already. We're working on a solution and hope to get this fixed in 4.1.3.

  • I can not view the second monitor of the room's computers

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    T

    Did you enable this option on clients and restarted the service and/or computer afterwards?

  • Installation instructions

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    T

    It was probably a temporary outage at readthedocs.org - works normally now.

  • I have veyon works unstable

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    T

    Can you try to set the log level to "debug" in Veyon Configurator and run "veyon-server" programm manually in a terminal on the affected client? May be the server crashes or there's some kind of timeout issue.

  • Sending message on client computers

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    T

    Thank you for your investigations! I opened an issue at https://github.com/veyon/veyon/issues/420 so we can do further investigations and finally fix the issue.