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Help & Troubleshooting

You're facing difficulties with setting up Veyon? Ask away!

1.0k Topics 2.6k Posts
  • Problem adding computers to the location

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    My problem is, each computer has the same IP address. The Remote Port is different. What am I doing wrong??
  • Incorrect screens showing

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  • Sort Computers by Name?

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    Thanks! This works perfectly! I had to change the sort to "computer name only."
  • Can't WOL when computer is power down by Veyon

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  • Can anyone suggest me how to set this up ?HELP?

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    @jamun99 said in Can anyone suggest me how to set this up ?HELP?: I've finally got the program working on a few test machines using LDAP but I can't find some info for deploying the software and settings I would like. I'm deploying it via SCCM: veyon-4.0.4.0-win64-setup.exe /S It's silent installing but I would like to only install the service, not the master on lab machines. Is there a switch to do this? I would also like to have the tray icon hid on install but don't see anywhere to set that option or deploy a config for them. Any help with this would be greatly appreciated! solved!
  • can´t remove costom programs from the run program list

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    Hi @adanmq indeed this feature is not documented well enough yet. You can simply hover the desired item with the mouse and press the Del key.
  • Configuração Veyon

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    Hi @HetElsner1 do the passwords match on both computers? Have you read https://docs.veyon.io/en/latest/admin/troubleshooting.html#computers-can-t-be-accessed already?
  • Best Practices - Multiple Authentication Key Pairs?

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    Hi @jhostetter thanks for your detailled information and proposals. To be honest the key file authentication mechanism is not made for such scenarios. Instead it provides basic facilities to manage access for different user groups, e.g. teachers, administrators and support staff. I suggest to use access control rules instead. There are numerous possibilities thanks to many different rule conditions - see https://docs.veyon.io/en/latest/admin/access-control-rules.html#conditions for details. There's a condition "Accessing computer and local computer are at the same location" which should fulfill your need exactly. To make it function properly you'll have to either maintain the builtin directory (locations and computers) on student computers as well (simply by deploying the same configuration to student and master computer) or preferably make Veyon use these information from your LDAP/AD server. Don't hesitate to ask further questions if you're stuck with access control rules. Best regards Tobias
  • Why Remote Access windows always on top!?

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    Hi @cynical FYI: this issue will be fixed in the upcoming 4.2.5 release.
  • Client computers have disappeared from my Master computer

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    Hi @thodge this could be a bug in the builtin directory plugin. I suggest to use the command line interface for managing or clearing the orphaned objects - see https://docs.veyon.io/en/latest/admin/cli.html#network-object-directory for details. You could help debugging this issue by posting the output of veyon-cli networkobjects dump
  • Monitoring and recording Employee Workstations

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    Hi @RoggerJones Even though we do not want Veyon to be used for spying you could probably use for such purposes. Please read the documentation for information on installation and configuration.
  • Display scaling

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    Hi @OSSJack19 there's currently no solution except for using the window demo. We'll try to improve this behaviour in Veyon 5.0 (coming in 2020). To help us please submit a bug report at https://github.com/veyon/veyon/issues/
  • Lock screen image not fitting the screen

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    Hi @cpbools please submit a bug report at https://github.com/veyon/veyon/issues so we can track and fix this issue.
  • Asking for IP address everytime

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    @toddlich Hi, this is the right way. The top bar is set to manage the whole group of computers. Then if you want to control one of them or see one screen, you'll have to put the ip adress... or use the right clic on the desired computer. So you can have what you need.
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    Hi, I solved my problem although I do not understand why it didn't work. I changed the condition : General : inversion of all conditions : checked Condition : checked accessing computer is in C12 rem: C12 is the place of clients accessing computer is local host : checked unchecked Action : Ask permission to the connected user : checked [image: 1566971725894-2019-08-21-07_29_41-console-de-gestion-veyon-4.2.4.png] Thank you.
  • Fullscreen demo and Window demo resolution scaling issues

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  • Veyon using Zero Clients on Windows 10 with rdpwrap

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    @tobydox Sorry for not replying for so long. I had a vacation. So, I installed Veyon 4.2.4 on my school PC. And is still doesn't work for me. I tried both authentication methods "Logon authentication" and "Key file authentication". Also I enabled Multi session mode in Veyon Configurator. All my zero clients have static ip address. Also i enabled sharing files on windows. My clients in Veyon Master are red, so i presume Veyon see them, but couldn't connect. I tried adding my computer's ip address to Location & Computers and it's working in Veyon Master! Maybe I'm missing something? Here's link to veyon logs and screenshots of Configurator.
  • Veyon VNC Server Error

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    Hi, You probably have another VNC application already running like italk, or ultravnc.
  • Configurator not launching with 4.2

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    Hello, I would first uninstall properly the previous version with full admin rights before trying to setup the new one 4.2.4. (and especially if version 32bits and 64bits have been mixed in the past) I did experienced such difficulties with old versions. Solved by uninstalling with revo, and cleaning all reg keys...