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Help & Troubleshooting

You're facing difficulties with setting up Veyon? Ask away!

1.0k Topics 2.7k Posts
  • Lock screen image not fitting the screen

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    Hi @cpbools please submit a bug report at https://github.com/veyon/veyon/issues so we can track and fix this issue.
  • Asking for IP address everytime

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    @toddlich Hi, this is the right way. The top bar is set to manage the whole group of computers. Then if you want to control one of them or see one screen, you'll have to put the ip adress... or use the right clic on the desired computer. So you can have what you need.
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    Hi, I solved my problem although I do not understand why it didn't work. I changed the condition : General : inversion of all conditions : checked Condition : checked accessing computer is in C12 rem: C12 is the place of clients accessing computer is local host : checked unchecked Action : Ask permission to the connected user : checked [image: 1566971725894-2019-08-21-07_29_41-console-de-gestion-veyon-4.2.4.png] Thank you.
  • Fullscreen demo and Window demo resolution scaling issues

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  • Veyon using Zero Clients on Windows 10 with rdpwrap

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    @tobydox Sorry for not replying for so long. I had a vacation. So, I installed Veyon 4.2.4 on my school PC. And is still doesn't work for me. I tried both authentication methods "Logon authentication" and "Key file authentication". Also I enabled Multi session mode in Veyon Configurator. All my zero clients have static ip address. Also i enabled sharing files on windows. My clients in Veyon Master are red, so i presume Veyon see them, but couldn't connect. I tried adding my computer's ip address to Location & Computers and it's working in Veyon Master! Maybe I'm missing something? Here's link to veyon logs and screenshots of Configurator.
  • Veyon VNC Server Error

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    Hi, You probably have another VNC application already running like italk, or ultravnc.
  • Configurator not launching with 4.2

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    Hello, I would first uninstall properly the previous version with full admin rights before trying to setup the new one 4.2.4. (and especially if version 32bits and 64bits have been mixed in the past) I did experienced such difficulties with old versions. Solved by uninstalling with revo, and cleaning all reg keys...
  • How many computer client with win 10 (maximum)?

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    Hello, I've seen also reactivity problems (mouse blocked) on the master when a big amount (100) computers are checked (which should not be used to my point of view). Thank you.
  • Establishing connection black screen when sharing screen

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    Hello, Are you using wifi or RJ45, or a mix of both? Which antivirus do you have on the clients and master? ( I do experience the same issue, only in wifi) and also in 4.2.4 thank you
  • Screen's not displaying

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    Which version of Veyon are you running?
  • I can not view the second monitor of the room's computers!!!

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    Have you enabled the option on the clients you want to view?
  • Bug authenfication version 4.1.5

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    Hi @Dembe thanks for testing Veyon and investigating this issue! Can you please try again with the latest 4.2.4 release?
  • Changing the quality and bandwidth of the Veyon demo

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    There's currently no option for this. We plan to improve the bandwidth utilization of the demo mode in Veyon 5 in 2020.
  • Global User Configuration (for Veyon Master)

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  • Service -"stopped"

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    Ok, thanks for the reply! One specific question: are you using access control together with the LDAP/AD integration?
  • Is there any way to launch the keyboard keys to clients computer?

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    If you are using Linux, you can install Xmacro. With Xmacro you can create macro files with keystroke sequences. Not only just regular keystrokes, but you can actually make keystroke combinations like Alt F4 etc. Then you call the macro files with a shell script. I use this a lot to manipulate the buttons on the active applications on the students screens. I really love my Alt F4 script, if a student opens a browser I can immediately close it! To be able to do this you should be familiar with shell scripts, and study the documentation for Xmacro.
  • Network Ports

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    Hi @moises-epia please see the documentation at https://docs.veyon.io/en/latest/admin/introduction.html#network-architecture and https://docs.veyon.io/en/latest/admin/reference.html#network for details on the network ports used by Veyon.
  • Setup with VPN

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    Hi @ekblu28 Veyon should work through VPN even though the internet connection can be a bottleneck. While the monitoring mode should work regularly the demo mode likely will be very slow.
  • Puertos de Red

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    Hi @moises-epia unfortunately I don't speak Spanish so if possible please write in English so we can help you
  • Veyon generates a multitude of processes.

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    Hi @olivier, have you figured out which processes are started? Does the problem disappear if you stop or disable the Veyon Service?