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Help & Troubleshooting

You're facing difficulties with setting up Veyon? Ask away!

969 Topics 2.5k Posts
  • Configuração Veyon

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  • 0 Votes
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    Hi @HetElsner1
    do the passwords match on both computers? Have you read https://docs.veyon.io/en/latest/admin/troubleshooting.html#computers-can-t-be-accessed already?

  • Best Practices - Multiple Authentication Key Pairs?

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    Hi @jhostetter

    thanks for your detailled information and proposals. To be honest the key file authentication mechanism is not made for such scenarios. Instead it provides basic facilities to manage access for different user groups, e.g. teachers, administrators and support staff.

    I suggest to use access control rules instead. There are numerous possibilities thanks to many different rule conditions - see https://docs.veyon.io/en/latest/admin/access-control-rules.html#conditions for details. There's a condition "Accessing computer and local computer are at the same location" which should fulfill your need exactly. To make it function properly you'll have to either maintain the builtin directory (locations and computers) on student computers as well (simply by deploying the same configuration to student and master computer) or preferably make Veyon use these information from your LDAP/AD server. Don't hesitate to ask further questions if you're stuck with access control rules.

    Best regards
    Tobias

  • Why Remote Access windows always on top!?

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    Hi @cynical
    FYI: this issue will be fixed in the upcoming 4.2.5 release.

  • Client computers have disappeared from my Master computer

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    Hi @thodge
    this could be a bug in the builtin directory plugin. I suggest to use the command line interface for managing or clearing the orphaned objects - see https://docs.veyon.io/en/latest/admin/cli.html#network-object-directory for details. You could help debugging this issue by posting the output of

    veyon-cli networkobjects dump
  • Monitoring and recording Employee Workstations

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    Hi @RoggerJones
    Even though we do not want Veyon to be used for spying you could probably use for such purposes. Please read the documentation for information on installation and configuration.

  • Display scaling

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    Hi @OSSJack19

    there's currently no solution except for using the window demo. We'll try to improve this behaviour in Veyon 5.0 (coming in 2020). To help us please submit a bug report at https://github.com/veyon/veyon/issues/

  • Lock screen image not fitting the screen

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    Hi @cpbools
    please submit a bug report at https://github.com/veyon/veyon/issues so we can track and fix this issue.

  • Asking for IP address everytime

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    @toddlich
    Hi,
    this is the right way.
    The top bar is set to manage the whole group of computers. Then if you want to control one of them or see one screen, you'll have to put the ip adress... or use the right clic on the desired computer. So you can have what you need.

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    Hi,
    I solved my problem although I do not understand why it didn't work.
    I changed the condition :

    General :

    inversion of all conditions : checked

    Condition :
    checked accessing computer is in C12 rem: C12 is the place of clients

    accessing computer is local host : checked unchecked

    Action :

    Ask permission to the connected user : checked

    2019-08-21 07_29_41-Console de gestion Veyon 4.2.4.png

    Thank you.

  • Fullscreen demo and Window demo resolution scaling issues

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  • Veyon using Zero Clients on Windows 10 with rdpwrap

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    @tobydox Sorry for not replying for so long. I had a vacation.

    So, I installed Veyon 4.2.4 on my school PC. And is still doesn't work for me.

    I tried both authentication methods "Logon authentication" and "Key file authentication". Also I enabled Multi session mode in Veyon Configurator. All my zero clients have static ip address. Also i enabled sharing files on windows.

    My clients in Veyon Master are red, so i presume Veyon see them, but couldn't connect. I tried adding my computer's ip address to Location & Computers and it's working in Veyon Master!

    Maybe I'm missing something? Here's link to veyon logs and screenshots of Configurator.

  • Veyon VNC Server Error

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    Hi,
    You probably have another VNC application already running like italk, or ultravnc.

  • Configurator not launching with 4.2

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    Hello,
    I would first uninstall properly the previous version with full admin rights before trying to setup the new one 4.2.4. (and especially if version 32bits and 64bits have been mixed in the past)
    I did experienced such difficulties with old versions. Solved by uninstalling with revo, and cleaning all reg keys...

  • How many computer client with win 10 (maximum)?

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    Hello,
    I've seen also reactivity problems (mouse blocked) on the master when a big amount (100) computers are checked (which should not be used to my point of view).
    Thank you.

  • Establishing connection black screen when sharing screen

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    Hello,
    Are you using wifi or RJ45, or a mix of both?
    Which antivirus do you have on the clients and master?
    ( I do experience the same issue, only in wifi) and also in 4.2.4

    thank you

  • Screen's not displaying

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    Which version of Veyon are you running?

  • I can not view the second monitor of the room's computers!!!

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    Have you enabled the option on the clients you want to view?

  • Bug authenfication version 4.1.5

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    Hi @Dembe
    thanks for testing Veyon and investigating this issue! Can you please try again with the latest 4.2.4 release?

  • Changing the quality and bandwidth of the Veyon demo

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    There's currently no option for this. We plan to improve the bandwidth utilization of the demo mode in Veyon 5 in 2020.