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Veyon Community Forum

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  3. problem with demo

problem with demo

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  • A Offline
    A Offline
    alexia74
    wrote on last edited by
    #1

    I have been using veyon for 2 years but in the last week i have problem with demo with my students
    i tried to update the app but without success.

    i ve never had this problem in 2 years so I don't know there the problem is.
    i can suppose it is a windows update that caused this problem.... because i didn't change the settings

    help

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    • A Offline
      A Offline
      alexia74
      wrote on last edited by
      #2

      NOTHING? 😞

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      • A Offline
        A Offline
        alexia74
        wrote on last edited by
        #3

        can anyone help me? it is important in my class....

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        • S Offline
          S Offline
          sydquint
          wrote on last edited by
          #4

          I wish I could help. I've been having the same problem and haven't been able to find a solution. It worked fine last school year. When I returned at the start of the year, it no longer worked but all the other features did (lock, remote control, power down). I have two monitors and when I switched the HDMI cable from my wide-screen monitor to a different port, it suddenly worked again.

          It worked fine for a few weeks and then out of the blue, demo mode stopped working again, about three weeks ago. Since that time, I have not been able to get it to work consistently. I've tried uninstalling/reinstalling, verifying the port numbers in the configurator, etc. Our site-based tech got it to work briefly, but the minute he left my classroom, it stopped working again. LOL. It hasn't worked since, but it's somewhat helpful to know that it's not just me that this is happening to.

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          • A Offline
            A Offline
            alexia74
            replied to sydquint on last edited by
            #5

            @sydquint i thought to reinstall on a pc... but as I can read, it could not work.... I have 26 pc... so I don't want to test a solution that surely doesn't work.
            I don't know what happened...

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            • R Offline
              R Offline
              RNETuband
              wrote on last edited by
              #6

              Hi,
              If you updated veyon version on each computer, it may be possible that veyon configurator was not updated correctly on all computers ( I experienced this problem with 4.8.2 64bits)
              I solved the problem by uninstalling veyon on all computers including master, and reinstalling on all computers including master and it worked properly after that.
              Make sure you save the veyon configuration from veyon configurator first.
              Good luck

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              • S Offline
                S Offline
                sydquint
                wrote on last edited by
                #7

                I finally got mine to work without having to reinstall on all the student computers. In the past, I have always set up the master computer and student computers as logon authentication instead of key authentication. A fellow teacher told me to use key authentication. I updated the key for good measure, imported the new key on each of the student computers, and changed to key authentication on master and clients and all seems to be working great now - including demo!

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                • A Offline
                  A Offline
                  alexia74
                  replied to sydquint on last edited by
                  #8

                  @sydquint I don't have the key authentication...

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                  • E Offline
                    E Offline
                    erict
                    wrote on last edited by
                    #9

                    I had the same issue with demo. I finally found a solution :
                    In veyon-configurator, in "access rules" (my version is french, maybe the translation isn't exactly correct), I checked "Grant access to all logon users", and now, demo is working back.
                    I moved from ldap groups auth to key authentication sometimes ago, and I had "allow specific groups" checked, remaining from this former config.
                    Hope it can help you
                    Regards
                    ET

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                    • A Offline
                      A Offline
                      alexia74
                      replied to erict on last edited by
                      #10

                      @erict hi unfortunately I had already that setting... and it doesn't work 😞
                      it is a problem for me
                      I teach to children... and I need this.

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                      • A Offline
                        A Offline
                        alexia74
                        wrote on last edited by
                        #11

                        does anyone know how to save the websites? where the info are recorded?

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