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    keys don't work in remote control

    Help & Troubleshooting
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    • A
      AJIECb last edited by

      Hello, for earlier sorry for my broken English. I work as a school teacher. I installed the program on computers and when I connect from the main computer in Remote Control mode, then pressing keys on my computer does not work for the student. what to do?! Thank you for your answers

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      • tobydox
        tobydox last edited by

        Can you check whether you are in remote control mode, i.e. the "Send shortcut" button is visible? The remote control/view button logic may be somewhat confusing and needs to be improved.

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