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  3. Veyon 4.5.1 I can't open website from Master

Veyon 4.5.1 I can't open website from Master

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  • V Offline
    V Offline
    veyonkalmar
    replied to ITGuy on last edited by
    #5

    @itguy

    "C:\Program Files\Veyon\uninstall.exe /ClearConfig"
    its doesnt work. I uninstalled the program like this.. but i dont see the tray icon.. i think this is the primary problem.

    The Website open function working just the computer with Veyon tray icon...

    "At the top of the Configurator window are three menus File, View and Help. Within the View menu selecting Advanced will reveal the hidden Service option ‘Hide tray icon’."

    I find this one.. but i have not nothing in the check box... so.. i dont hided the icon, but Nonetheless i dont see the icon.. 😞

    Other idea?

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    • I Offline
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      ITGuy
      replied to veyonkalmar on last edited by
      #6

      @veyonkalmar

      Windows itself can hide the display of icons by positioning them within a hidden, windowed section of the notification area. In Windows turn on ‘Always show all icons in the notification area’ found under Taskbar settings.

      You seem to have a significant level of control through Veyon though not for the ‘Run program’ and ‘Open website’ features on all except one computer.

      I believe ‘Open website’ requires use of cmd. Perhaps a security setting or GPO is preventing users from accessing cmd/command prompt.

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      • R Offline
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        RNETuband
        wrote on last edited by
        #7

        Hello,
        There is a possibility that the default applications are not the same on the master and the client, and the path to the exe is also different from the master to the client -> the path recorded in the master would not be found in the clients. (i experienced both on a former version )
        Good luck

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        • V Offline
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          veyonkalmar
          wrote on last edited by
          #8

          "Windows itself can hide the display of icons by positioning them within a hidden, windowed section of the notification area. In Windows turn on ‘Always show all icons in the notification area’ found under Taskbar settings."

          I watch this settings, but i turned on this option.

          "You seem to have a significant level of control through Veyon though not for the ‘Run program’ and ‘Open website’ features on all except one computer."

          Reverse. Its working just one computer and on other 23 not.

          "There is a possibility that the default applications are not the same on the master and the client, and the path to the exe is also different from the master to the client -> the path recorded in the master would not be found in the clients. (i experienced both on a former version )"

          I dont think, because i used FOG Server, and i cloned the computers. This functions (open website and run program) worked the latest veyon version.

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          • I Offline
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            ITGuy
            replied to veyonkalmar on last edited by
            #9

            @veyonkalmar

            You seem to have a significant level of control through Veyon though not for the ‘Run program’ and ‘Open website’ features on all except one computer.

            I believe ‘Open website’ requires use of cmd. Perhaps a security setting or GPO is preventing users from accessing cmd/command prompt.

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            • V Offline
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              veyonkalmar
              replied to ITGuy on last edited by
              #10

              @itguy

              I think no... the all of 24 computers are totally same. They are installed from same image file.

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              • I Offline
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                ITGuy
                replied to veyonkalmar on last edited by
                #11

                @veyonkalmar

                Possibly try manually uninstalling and reinstalling Veyon using the latest version at each of the non-working client computers. If you choose to go this route after uninstalling be sure to delete all Veyon related folders (Program Files, ProgramData) and also remove all Veyon related Registry keys. After reinstalling if using key file authentication create and distribute the necessary authentication keys.

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                • V Offline
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                  veyonkalmar
                  replied to ITGuy on last edited by
                  #12

                  @itguy

                  I tried this...

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                  • I Offline
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                    ITGuy
                    replied to veyonkalmar on last edited by
                    #13

                    @veyonkalmar

                    Very curious.

                    Some questions, are you using Microsoft Active Directory from within an on-premises domain?

                    Are your student computers Windows 10 Pro/Edu, if so, which update, 1909, 2004, 20H2?

                    Do you use key file authentication or logon authentication?

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                    • T Offline
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                      tobydox
                      replied to ITGuy on last edited by
                      #14

                      Some technical background: first you should make sure the tray icon is visible on all computers. If it's not visible, the Veyon Service for some reason is not able to run it's own worker processes within the user session. The Veyon tray icon is provided by such a worker process. Launching the "Run program" or "Open website" features also launches a (different) worker process inside the user sessions as a helper process. This worker will then start the program or open the website and this way make sure the program or browser is opened with user privileges (instead of Admin/LocalSystem privileges which the Veyon Service is running with).

                      On computers where the tray icon is not visible, can you please check the VeyonServer.log file for messages starting with WindowsCoreFunctions and post them here?

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                      • V Offline
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                        veyonkalmar
                        replied to ITGuy on last edited by
                        #15

                        @itguy said in Veyon 4.5.1 I can't open website from Master:

                        @veyonkalmar

                        Very curious.

                        Some questions, are you using Microsoft Active Directory from within an on-premises domain?
                        > Nope, i dont use AD.

                        Are your student computers Windows 10 Pro/Edu, if so, which update, 1909, 2004, 20H2?
                        > I have 1909 Update yet.. this update have on the working computer too.

                        Do you use key file authentication or logon authentication?
                        I use key file auth

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                        • V Offline
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                          veyonkalmar
                          replied to tobydox on last edited by
                          #16

                          @tobydox said in Veyon 4.5.1 I can't open website from Master:

                          Some technical background: first you should make sure the tray icon is visible on all computers. If it's not visible, the Veyon Service for some reason is not able to run it's own worker processes within the user session. The Veyon tray icon is provided by such a worker process. Launching the "Run program" or "Open website" features also launches a (different) worker process inside the user sessions as a helper process. This worker will then start the program or open the website and this way make sure the program or browser is opened with user privileges (instead of Admin/LocalSystem privileges which the Veyon Service is running with).

                          On computers where the tray icon is not visible, can you please check the VeyonServer.log file for messages starting with WindowsCoreFunctions and post them here?

                          Veyonserver.log
                          https://pastebin.com/Z4bGjPd0

                          VeyonService.log
                          https://pastebin.com/BH1And2t

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