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  3. Veyon 4.5.1 I can't open website from Master

Veyon 4.5.1 I can't open website from Master

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  • I Offline
    I Offline
    ITGuy
    replied to veyonkalmar on last edited by
    #4

    @veyonkalmar

    At the top of the Configurator window are three menus File, View and Help. Within the View menu selecting Advanced will reveal the hidden Service option ‘Hide tray icon’. If the hide option is not selected then there could be several Windows specific reasons why the server icon is not present.

    There is also the possibility of an unsuccessful Veyon update.

    As a troubleshooting step I would suggest uninstalling Veyon 4.5.1 at one of client computers using the command below.

    C:\Program Files\Veyon\uninstall.exe /ClearConfig

    Then, reinstall Veyon 4.5.1 along with the necessary configuration settings.

    Had WOL worked prior to updating the computers to 4.5.1?

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    • V Offline
      V Offline
      veyonkalmar
      replied to ITGuy on last edited by
      #5

      @itguy

      "C:\Program Files\Veyon\uninstall.exe /ClearConfig"
      its doesnt work. I uninstalled the program like this.. but i dont see the tray icon.. i think this is the primary problem.

      The Website open function working just the computer with Veyon tray icon...

      "At the top of the Configurator window are three menus File, View and Help. Within the View menu selecting Advanced will reveal the hidden Service option ‘Hide tray icon’."

      I find this one.. but i have not nothing in the check box... so.. i dont hided the icon, but Nonetheless i dont see the icon.. 😞

      Other idea?

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      • I Offline
        I Offline
        ITGuy
        replied to veyonkalmar on last edited by
        #6

        @veyonkalmar

        Windows itself can hide the display of icons by positioning them within a hidden, windowed section of the notification area. In Windows turn on ‘Always show all icons in the notification area’ found under Taskbar settings.

        You seem to have a significant level of control through Veyon though not for the ‘Run program’ and ‘Open website’ features on all except one computer.

        I believe ‘Open website’ requires use of cmd. Perhaps a security setting or GPO is preventing users from accessing cmd/command prompt.

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        • R Offline
          R Offline
          RNETuband
          wrote on last edited by
          #7

          Hello,
          There is a possibility that the default applications are not the same on the master and the client, and the path to the exe is also different from the master to the client -> the path recorded in the master would not be found in the clients. (i experienced both on a former version )
          Good luck

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          • V Offline
            V Offline
            veyonkalmar
            wrote on last edited by
            #8

            "Windows itself can hide the display of icons by positioning them within a hidden, windowed section of the notification area. In Windows turn on ‘Always show all icons in the notification area’ found under Taskbar settings."

            I watch this settings, but i turned on this option.

            "You seem to have a significant level of control through Veyon though not for the ‘Run program’ and ‘Open website’ features on all except one computer."

            Reverse. Its working just one computer and on other 23 not.

            "There is a possibility that the default applications are not the same on the master and the client, and the path to the exe is also different from the master to the client -> the path recorded in the master would not be found in the clients. (i experienced both on a former version )"

            I dont think, because i used FOG Server, and i cloned the computers. This functions (open website and run program) worked the latest veyon version.

            I 1 Reply Last reply
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            • I Offline
              I Offline
              ITGuy
              replied to veyonkalmar on last edited by
              #9

              @veyonkalmar

              You seem to have a significant level of control through Veyon though not for the ‘Run program’ and ‘Open website’ features on all except one computer.

              I believe ‘Open website’ requires use of cmd. Perhaps a security setting or GPO is preventing users from accessing cmd/command prompt.

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              • V Offline
                V Offline
                veyonkalmar
                replied to ITGuy on last edited by
                #10

                @itguy

                I think no... the all of 24 computers are totally same. They are installed from same image file.

                I 1 Reply Last reply
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                • I Offline
                  I Offline
                  ITGuy
                  replied to veyonkalmar on last edited by
                  #11

                  @veyonkalmar

                  Possibly try manually uninstalling and reinstalling Veyon using the latest version at each of the non-working client computers. If you choose to go this route after uninstalling be sure to delete all Veyon related folders (Program Files, ProgramData) and also remove all Veyon related Registry keys. After reinstalling if using key file authentication create and distribute the necessary authentication keys.

                  V 1 Reply Last reply
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                  • V Offline
                    V Offline
                    veyonkalmar
                    replied to ITGuy on last edited by
                    #12

                    @itguy

                    I tried this...

                    I 1 Reply Last reply
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                    • I Offline
                      I Offline
                      ITGuy
                      replied to veyonkalmar on last edited by
                      #13

                      @veyonkalmar

                      Very curious.

                      Some questions, are you using Microsoft Active Directory from within an on-premises domain?

                      Are your student computers Windows 10 Pro/Edu, if so, which update, 1909, 2004, 20H2?

                      Do you use key file authentication or logon authentication?

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                      • T Offline
                        T Offline
                        tobydox
                        replied to ITGuy on last edited by
                        #14

                        Some technical background: first you should make sure the tray icon is visible on all computers. If it's not visible, the Veyon Service for some reason is not able to run it's own worker processes within the user session. The Veyon tray icon is provided by such a worker process. Launching the "Run program" or "Open website" features also launches a (different) worker process inside the user sessions as a helper process. This worker will then start the program or open the website and this way make sure the program or browser is opened with user privileges (instead of Admin/LocalSystem privileges which the Veyon Service is running with).

                        On computers where the tray icon is not visible, can you please check the VeyonServer.log file for messages starting with WindowsCoreFunctions and post them here?

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                        • V Offline
                          V Offline
                          veyonkalmar
                          replied to ITGuy on last edited by
                          #15

                          @itguy said in Veyon 4.5.1 I can't open website from Master:

                          @veyonkalmar

                          Very curious.

                          Some questions, are you using Microsoft Active Directory from within an on-premises domain?
                          > Nope, i dont use AD.

                          Are your student computers Windows 10 Pro/Edu, if so, which update, 1909, 2004, 20H2?
                          > I have 1909 Update yet.. this update have on the working computer too.

                          Do you use key file authentication or logon authentication?
                          I use key file auth

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                          • V Offline
                            V Offline
                            veyonkalmar
                            replied to tobydox on last edited by
                            #16

                            @tobydox said in Veyon 4.5.1 I can't open website from Master:

                            Some technical background: first you should make sure the tray icon is visible on all computers. If it's not visible, the Veyon Service for some reason is not able to run it's own worker processes within the user session. The Veyon tray icon is provided by such a worker process. Launching the "Run program" or "Open website" features also launches a (different) worker process inside the user sessions as a helper process. This worker will then start the program or open the website and this way make sure the program or browser is opened with user privileges (instead of Admin/LocalSystem privileges which the Veyon Service is running with).

                            On computers where the tray icon is not visible, can you please check the VeyonServer.log file for messages starting with WindowsCoreFunctions and post them here?

                            Veyonserver.log
                            https://pastebin.com/Z4bGjPd0

                            VeyonService.log
                            https://pastebin.com/BH1And2t

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