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    Issues encountered when updating to Veyon 4.2.3.0

    Help & Troubleshooting
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    • P
      pbolton last edited by

      Hi,

      I have recently updated the version of Veyon to 4.2.3.0 from 4.1.5.0 and have noticed the following two issues which I was hoping someone could shed some light on.

      Firstly, if there is more than one monitor connected to the master computer (set up so that the desktop is extended across both) it displays the image from both of the monitors as part of the window demo. This did not happen on the previous version as it just displayed the primary monitor. This is what I want to happen still. Is there a way to select which monitor you want to demo to the other users in this version?

      Secondly, when running a full screen demo it cuts off part of the bottom and right hand side of the screen so that it is not fully visible to those viewing the demo. I initially assumed this may have something to do with the differences in the screen resolutions between the master computer and the ones viewing the demo but it may be related to my previous issue. Again this was not an issue I had with the previous version. Any ideas on how to fix this?

      I am using Windows 10 64-bit.

      Thanks

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      • tobydox
        tobydox last edited by

        Hi @pbolton
        you can't select the monitor for demo mode but you can disable multi monitor support on the master computer through Veyon Configurator. Once disabled the demo server (which uses the screen data provided by the local Veyon Server) will broadcast the primary monitor only. May be this solves your second issue as well.

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