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Veyon Community Forum

Difficult connection

Scheduled Pinned Locked Moved Help & Troubleshooting
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  • G Offline
    G Offline
    Guenos
    wrote on last edited by Guenos
    #1

    Hello,

    The client computers display as "Online and connected" next "Establishing the connection" without stopping.
    I have to restart the processes on clients but after leaving the control, if I want to return I lose the connection.

    Where does the problem comes from ? I use the local network.

    Version : 4.1.7
    OS : Windows 7 x64

    Thank you.

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  • G Offline
    G Offline
    Guenos
    wrote on last edited by
    #2

    I think I solved my problem, I add a MAC address of a client with an IP address and I have direct access without difficulty.

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  • tobydoxT Offline
    tobydoxT Offline
    tobydox
    wrote on last edited by
    #3

    Glad you figured it out! Don't hesitate to ask if you have further questions!

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  • G Offline
    G Offline
    Guenos
    wrote on last edited by
    #4

    Hi,

    It works better but sometimes I do not have access it takes me time to start by control or the opposite "to see at a distance" and it works.
    Sometimes I need to restart the software and allow the screen time to appear.

    Where does the problem comes from ?
    Ā 
    Of course, It's better than without address MAC.

    Thank you 😊

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    0

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