Difficult connection

Guenos

Hello,

The client computers display as "Online and connected" next "Establishing the connection" without stopping.
I have to restart the processes on clients but after leaving the control, if I want to return I lose the connection.

Where does the problem comes from ? I use the local network.

Version : 4.1.7
OS : Windows 7 x64

Thank you.

Guenos

I think I solved my problem, I add a MAC address of a client with an IP address and I have direct access without difficulty.

tobydox

Glad you figured it out! Don't hesitate to ask if you have further questions!

Guenos

Hi,

It works better but sometimes I do not have access it takes me time to start by control or the opposite "to see at a distance" and it works.
Sometimes I need to restart the software and allow the screen time to appear.

Where does the problem comes from ?

Of course, It's better than without address MAC.

Thank you