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Veyon Community Forum

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  2. Help & Troubleshooting
  3. Remote View or Remote Control

Remote View or Remote Control

Scheduled Pinned Locked Moved Help & Troubleshooting
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  • Z Offline
    Z Offline
    Zeenat
    wrote on last edited by
    #1

    I have installed Veyon Master on teacher's terminal in my lab and Veyon service on student terminals. The problem I am facing is that I can get remote view or control of individual terminal but if I select more than 1 terminals from the defined room then it does not work. Any advice please.

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    • Z Zeenat

      I have installed Veyon Master on teacher's terminal in my lab and Veyon service on student terminals. The problem I am facing is that I can get remote view or control of individual terminal but if I select more than 1 terminals from the defined room then it does not work. Any advice please.

      W Offline
      W Offline
      warrenb
      wrote on last edited by
      #2

      @Zeenat I believe you can only remote view or remote control one computer at a time.

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      • Z Offline
        Z Offline
        Zeenat
        wrote on last edited by
        #3

        Oh! But how does it help then? Does it really work like that? We can not shut down, Restart, Lock/Unlock Screen or Control multiple computers by getting their screens viewed on the Master's screen. What I believe is that the manual states that it can be done.
        Hey admin pls respond. @tobydox

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        • S Offline
          S Offline
          Sanny
          wrote on last edited by
          #4

          In our Windows environment, we can certainly remote view/control multiple computers. The entire room or selected computers can be logged off, restarted, power on, locked/unlock, etc.

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          • S Sanny

            In our Windows environment, we can certainly remote view/control multiple computers. The entire room or selected computers can be logged off, restarted, power on, locked/unlock, etc.

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            Z Offline
            Zeenat
            wrote on last edited by
            #5

            @Sanny So, my configuration must be wrong. I can connect to a single terminal by entering its ID, but I am not able to access multiple terminals in the room for any available feature (view, control etc...). Any idea where should I search for the configuration problem??? Please, help. In one lab we have Win 10 and in the other lab Win 7 terminals.

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            • W Offline
              W Offline
              warrenb
              wrote on last edited by
              #6

              Are you linking to Active Directory via LDAP or using the Authentication Keys?

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