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    Unable to login after Win7 remote update

    Help & Troubleshooting
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    • P
      polourbani last edited by

      After a remote update of win7 inside my lab (25 pc) I'm no no more able to login to veyon master 4.0.3.0
      All the slave/client are connected using an admin account sharing the same user and pwd.
      A rollback to a windows recovery point before the update solve de problem: I tried only on the master PC but after the rollback I was able to login but the clients PC (also running win 7) that has been already updated to the new windows version are not reacheble (maybe for the same reason).

      Any suggegestions?
      Update to a new Veyon Version
      Some Windows configuration to check/modify
      Move to the key authentication?

      Thanks in advance
      Great job, this tool is really great!

      P 1 Reply Last reply Reply Quote 0
      • P
        polourbani @polourbani last edited by

        @polourbani said in Unable to login after Win7 remote update:

        After a remote update of win7 inside my lab (25 pc) I'm no no more able to login to veyon master 4.0.3.0
        All the slave/client are connected using an admin account sharing the same user and pwd.
        A rollback to a windows recovery point before the update solve de problem: I tried only on the master PC but after the rollback I was able to login but the clients PC (also running win 7) that has been already updated to the new windows version are not reacheble (maybe for the same reason).

        Any suggegestions?
        Update to a new Veyon Version
        Some Windows configuration to check/modify
        Move to the key authentication?

        Thanks in advance
        Great job, this tool is really great!

        Below a part of the log that shows the error

        --Impossibile trovare il file specificato.
        2019-01-16T08:11:42.575: [INFO] DWORD vncDesktop::InitBitmap() : No driver used
        2019-01-16T08:11:42.575: [INFO] BOOL vncDesktop::SetPalette() : no palette data for truecolour display
        2019-01-16T08:11:42.580: [INFO] BOOL vncDesktop::InitWindow() : InitWindow called
        2019-01-16T08:11:42.580: [INFO] BOOL vncDesktop::InitWindow() : InitWindow:OpenInputdesktop OK
        2019-01-16T08:11:42.580: [INFO] BOOL vncDesktop::InitWindow() : InitWindow:SelectHDESK to Default (3ac) from 4c
        2019-01-16T08:11:42.581: [INFO] LRESULT DesktopWndProc(HWND, UINT, WPARAM, LPARAM) : wmcreate
        2019-01-16T08:11:42.581: [INFO] BOOL vncDesktop::InitWindow() : OOOOOOOOOOOO load hookdll's
        2019-01-16T08:11:42.582: [ERR] BOOL vncDesktop::InitWindow() : OOOOOOOOOOOO start dispatch
        --Impossibile trovare il modulo specificato.
        2019-01-16T08:11:42.588: [INFO] void vncDesktop::SethookMechanism(BOOL, BOOL) : Sethook_restart_wanted hook=1 driver=0
        2019-01-16T08:11:42.589: [INFO] void vncDesktop::SethookMechanism(BOOL, BOOL) : Hookdll status changed
        2019-01-16T08:11:42.696: [INFO] virtual void* vncDesktopThread::run_undetached(void*) : Wait for viewer init
        2019-01-16T08:11:43.743: [INFO] ---
        2019-01-16T08:11:43.743: [INFO] Last message repeated 10 times
        2019-01-16T08:11:43.743: [INFO] ---
        2019-01-16T08:11:43.743: [INFO] Authenticating user "controllo"
        2019-01-16T08:11:43.744: [WARN] ComputerControlServer: failed authenticating client "::ffff:127.0.0.1" "controllo"
        2019-01-16T08:11:43.744: [ERR] VncServerProtocol:::receiveAuthenticationMessage(): authentication failed - closing connection
        2019-01-16T08:11:43.744: [ERR] VBool VSocket::ReadExact(char*, VCard) : zero bytes read2
        2019-01-16T08:11:43.744: [INFO] static BOOL vncService::SelectHDESK(HDESK) : SelectHDESK to Default (4c) from 4c
        2019-01-16T08:11:43.744: [INFO] virtual void vncClientThread::run(void*) : client disconnected : 127.0.0.1 (1)
        2019-01-16T08:11:43.744: [ERR] void vncClientUpdateThread::Kill() : kill update thread

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        • T
          thomson67 last edited by

          Same problem for me after updates on Windows 7.

          Remove this updates do the job but it's not a long term solution.

          Thanks in advance to fix it in a future version maybe 😉

          1 Reply Last reply Reply Quote 0
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