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    A client shows as multiple machines in the classroom on the Master

    Help & Troubleshooting
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    • T
      TShogren last edited by

      I'm seeing the same client as multiple different clients in the classroom on Veyon Master. I have used MAC addresses as well as IP addresses. Sometimes when a client starts, it may show up 2 or 3 times as other clients as well? Any help would be appreciated.

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      • tobydox
        tobydox last edited by

        Did you add the computers manually through the Veyon Configurator or are you using LDAP/AD integration?

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        • T
          TShogren @tobydox last edited by

          Manually

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          • tobydox
            tobydox last edited by

            Did you make sure no items (host or IP addresses) are duplicate?

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            • T
              TShogren last edited by

              yes I did.

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              • tobydox
                tobydox last edited by

                I do have no idea whats wrong then. Can you describe more precisely what you mean by "Sometimes when a client starts, it may show up 2 or 3 times as other clients as well? "?

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                • T
                  TShogren last edited by

                  When I am in the Master console, and I start a client in the classroom, The client screen will be duplicated and appear as the same screen for one or more other clients that aren't turned on. Even after I turn the other client on I need to restart Veyon to see the "real" client screen. Why would it appear as other clients? I have used iTalc in the past without these issues, so I do know how to set up a classroom.

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                  • tobydox
                    tobydox last edited by

                    Can you try again with Veyon 4.1.0?

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