Freezing/Lag When Running Certain Applications

Help & Troubleshooting
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  • M

    Hello,

    We are using Veyon in a few labs so teachers can monitor and control what students are doing, but when launching things like Illustrator, CUra, or 123D Design we get a reportedly high incidence of freezing and lag on both the client and master computers.

    Is there anything you can suggest I look into?

    Thanks,
    -Mike

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  • tobydox

    It could be an issue with the builtin VNC server. You can try to disable the Enable capturing of layered windows option in the service / VNC server options. Altering the other options could be worth a try as well. Which update interval have you configured on the master side?

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