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    All devices showing as red on VeyonMaster

    Help & Troubleshooting
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    • E
      ESterry last edited by ESterry

      Hi,

      We are using Veyon 4.4.2.

      50 Staff devices use VeyonMaster to monitor the classroom PCs.

      2 of the staff devices show all of the classroom PCs as red.

      The 2 devices are set up the exact same way as all of the others.

      I've tried reinstalling veyon and removing and adding all of the classroom PCs again.

      All devices are Windows 10.

      Is there anything obvious that i'm missing?

      Thanks for the help!

      I 1 Reply Last reply Reply Quote 0
      • I
        ITGuy @ESterry last edited by

        @esterry

        Are you using logon or key authentication?

        Do you filter by groups and access control rules?

        E 1 Reply Last reply Reply Quote 0
        • E
          ESterry @ITGuy last edited by

          @itguy Logon
          The rest of the settings are all set to default.

          1 Reply Last reply Reply Quote 0
          • tobydox
            tobydox last edited by

            Are you using the same logon credentials on the 2 affected teacher computers as on the other working teacher computers? Can you check that the time is synchronized on all computers properly? Besides this I recommend upgrading to the latest version (as of writing: 4.5.2) on both teacher and student computers.

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