Runtime error

Help & Troubleshooting
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  • K

    hello, I have the same problem, my operating system is windows vista 32bit, and Veyon 4.1.1 😞

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  • tobydox

    We don't support Windows Vista - please upgrade to Windows 7 or 10 in order to use Veyon 🙂

    K 1 Reply 0
  • K

    @tobydox said in Runtime error:

    We don't support Windows Vista - please upgrade to Windows 7 or 10 in order to use Veyon 🙂

    thank you for answering me, unfortunately we are a rural school and we do not have enough money to update the operating system 😞

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  • M

    Hi guys. I have a computer with windows 7 32bit running on it. If I install Version 4.1.1 and start the configurator after the installation is done, I got a message from Interactive Services Detection, that the version is not compatible with my operating system. I dont see the icon in try but server.exe, service.exe and worker.exe are running in task manager. When I do some configurations and restart the service, i got a new message from ISD and a new worker.exe will be started so that I have multiple worker processes. Any ideas? 🙂

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  • tobydox

    Are you working with remote desktop sessions or some other kind of special user sessions? Veyon usually runs without any problems in regular local sessions 🙂

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  • M

    Thanks for your response. We have 10 computers and just that one make problems 😕 There are no special user sessions. Unfortinatly there are no entry in the Windowslog. With the older version, i guess it was the 4.03 there was everything fine.

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  • E

    I am having this same issue. I just upgraded to Veyon 4.1.1 and now I get the C++ Runtime error. The master PC is Windows 7, and the student computers are Windows 10. Not sure if that matters. It seemed to work better with the older version. I also seem to just
    lose connection with computers I am monitoring. It will show the picture of the screen and then just drop it, it seems to do that over and over again. I made sure to set up using a Host Name since our IPs change, and I thought that would fix it. But sadly, no. Help!

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  • tobydox

    The latter issue has been fixed in Veyon 4.1.2 - please upgrade 🙂

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  • E

    @tobydox I just upgraded but won't have students to try it out for another week. Fingers crossed! Thank you.

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  • B

    I am having this same issue. I used Veyon 4.4.1 and now I get the C++ Runtime error. The master PC is Windows 7.

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