Runtime error

[tobydox]

Which version of Veyon did you try? Which operating system and version are you using?

[katsu]

hello, I have the same problem, my operating system is windows vista 32bit, and Veyon 4.1.1

[tobydox]

We don't support Windows Vista - please upgrade to Windows 7 or 10 in order to use Veyon

[katsu]

@tobydox said in Runtime error:

We don't support Windows Vista - please upgrade to Windows 7 or 10 in order to use Veyon

thank you for answering me, unfortunately we are a rural school and we do not have enough money to update the operating system

[M4ster]

Hi guys. I have a computer with windows 7 32bit running on it. If I install Version 4.1.1 and start the configurator after the installation is done, I got a message from Interactive Services Detection, that the version is not compatible with my operating system. I dont see the icon in try but server.exe, service.exe and worker.exe are running in task manager. When I do some configurations and restart the service, i got a new message from ISD and a new worker.exe will be started so that I have multiple worker processes. Any ideas?

[tobydox]

Are you working with remote desktop sessions or some other kind of special user sessions? Veyon usually runs without any problems in regular local sessions

[M4ster]

Thanks for your response. We have 10 computers and just that one make problems There are no special user sessions. Unfortinatly there are no entry in the Windowslog. With the older version, i guess it was the 4.03 there was everything fine.

[elise.jenna]

I am having this same issue. I just upgraded to Veyon 4.1.1 and now I get the C++ Runtime error. The master PC is Windows 7, and the student computers are Windows 10. Not sure if that matters. It seemed to work better with the older version. I also seem to just
lose connection with computers I am monitoring. It will show the picture of the screen and then just drop it, it seems to do that over and over again. I made sure to set up using a Host Name since our IPs change, and I thought that would fix it. But sadly, no. Help!

[tobydox]

The latter issue has been fixed in Veyon 4.1.2 - please upgrade

[elise.jenna]

@tobydox I just upgraded but won't have students to try it out for another week. Fingers crossed! Thank you.

[Brijesh]

I am having this same issue. I used Veyon 4.4.1 and now I get the C++ Runtime error. The master PC is Windows 7.