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  3. Veyon master Slowness and freeze

Veyon master Slowness and freeze

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  • G Offline
    G Offline
    Gaelds
    wrote on last edited by
    #1

    Hello,
    We use veyon 4.4.2 on almost 800 machines (windows 10 2004 or 20H2) since several days. It is connected with our Active directory (windows 2016 server), each teacher only see his classroom. But Veyon master is really slow on almost every action and freeze a lot, on every teacher's machines. Is there some parameters we should check on configurator ?

    T 1 Reply Last reply
    0
    • G Gaelds

      Hello,
      We use veyon 4.4.2 on almost 800 machines (windows 10 2004 or 20H2) since several days. It is connected with our Active directory (windows 2016 server), each teacher only see his classroom. But Veyon master is really slow on almost every action and freeze a lot, on every teacher's machines. Is there some parameters we should check on configurator ?

      T Offline
      T Offline
      tobydox
      wrote on last edited by
      #2

      @gaelds How many computers out of the 800 do you actively monitor in parallel? Can you check the CPU usage of Veyon Master? Have you changed/configured the thumbnail update interval? Try using a higher value in case you decreased it to 250 or 500 ms. I also suggest to update to the latest version (as of writing: 4.5.2). Can you apply a computer group filter for testing so only a subset of the locations are fetched from Active Directory and shown in Veyon?

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      0
      • T tobydox

        @gaelds How many computers out of the 800 do you actively monitor in parallel? Can you check the CPU usage of Veyon Master? Have you changed/configured the thumbnail update interval? Try using a higher value in case you decreased it to 250 or 500 ms. I also suggest to update to the latest version (as of writing: 4.5.2). Can you apply a computer group filter for testing so only a subset of the locations are fetched from Active Directory and shown in Veyon?

        G Offline
        G Offline
        Gaelds
        wrote on last edited by
        #3

        @tobydox The update interval is 60s for LDAP, 1000ms for thumbnails. On each master, teacher only see his classroom (16 to 30 machines). veyon-master.exe is using 150/200000k of memory on my PC, but it freezes several seconds on almost every action. Same problem on every teacher PC in the school.

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        • G Gaelds

          @tobydox The update interval is 60s for LDAP, 1000ms for thumbnails. On each master, teacher only see his classroom (16 to 30 machines). veyon-master.exe is using 150/200000k of memory on my PC, but it freezes several seconds on almost every action. Same problem on every teacher PC in the school.

          G Offline
          G Offline
          Gaelds
          wrote on last edited by
          #4
          This post is deleted!
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          • T tobydox

            @gaelds How many computers out of the 800 do you actively monitor in parallel? Can you check the CPU usage of Veyon Master? Have you changed/configured the thumbnail update interval? Try using a higher value in case you decreased it to 250 or 500 ms. I also suggest to update to the latest version (as of writing: 4.5.2). Can you apply a computer group filter for testing so only a subset of the locations are fetched from Active Directory and shown in Veyon?

            G Offline
            G Offline
            Gaelds
            wrote on last edited by
            #5

            @tobydox I've just update a class and my PC with veyon 4.5.2 but it keeps freezing a lot.

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            • G Gaelds

              @tobydox I've just update a class and my PC with veyon 4.5.2 but it keeps freezing a lot.

              G Offline
              G Offline
              Gaelds
              wrote on last edited by Gaelds
              #6

              Hello,
              no one else has this kind of slowness problem ? it's really difficult to use veyon with all these freezes on every action...

              G 1 Reply Last reply
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              • G Gaelds

                Hello,
                no one else has this kind of slowness problem ? it's really difficult to use veyon with all these freezes on every action...

                G Offline
                G Offline
                Gaelds
                wrote on last edited by
                #7

                It seems that the slowness and freezes disappear after adjusting the LDAP update interval to 999 instead of 60 seconds .

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