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  3. Logon error with local user SSPLogonUser false 1385

Logon error with local user SSPLogonUser false 1385

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  • K Offline
    K Offline
    kevyn
    wrote on last edited by
    #1

    When trying to test the local logon via configuration app, or when trying to login using the master app, I get the error:

    [DEBUG] WindowsUserFunctions::authenticate(): SSPLogonUser() false 1385
    [ERR] AcceptSecurityContext failed with 8009030C
    

    The local user account is a standard user local, and I can logon fine with the account into Windows.

    I have tried with the following formats, but they all error:

    • username
    • hostname\username
    • .\username

    The password has not expired, is set to never expire, and the account is not disabled (as I can logon to it fine in windows).

    Any help appreciated. Windows 11 on a new PC, Veyon 4.9.1

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    • O Offline
      O Offline
      Oxidize226
      wrote last edited by
      #2

      I'm getting the same error only with some users in our AD domain. Technicians with elevated rights in AD are able to authenticate to the Master program, but other users, like Teachers cannot. All the LDAP setup works fine after that, but the initial authentication fails with:

      2026-05-12T12:51:01.160: [ERR] AcceptSecurityContext failed with 8009030C
      2026-05-12T12:51:01.161: [DEBUG] WindowsUserFunctions::authenticate(): SSPLogonUser() false 1385

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